Quality HVAC & Plumbing in Raleigh & Durham, NC

Technician Adam Crawford has been one of my ARS HVAC service men for the past five years, and he has consistently had outstanding customer service. He is very detail oriented and writes a thorough work review. I am proud to recognize his excellent level of service with this survey.

Travis was very knowledgeable, listened to our problem and successfully fixed the issue. He was very personable. Took his time to explain the problem and how he was going to approach it and then ultimately fix it. So we thank you Travis and thank ARS for hiring good people.

I received a professional job from your technician Ray. Very courteous an polite. I have service contract in Maryland, DC and Myrtle Beach with ARS. With the service I received here from Ray, I now have a service contract with ARS here also

Zach B. came out to my home after, I'm sure, a very long hot day and fixed my AC. He explained to me what he did and was very courteous, polite and efficient. Thank you Zach B.

Very nice guy, polite, explained patiently what he did to my level of understanding, listened to my questions and answered them, promised to follow-up with me on my concerns. Great personality to work with. Please can his boss give him a raise, he is a keeper.

Due to Google and Facebook's idea of customer privacy, I have stopped using both. Your serviceman, Adam Crawford was extremely curious and very efficient. My son was on a the phone with a job interview and Adam got into our attic without a sound. He then checked the outside unit made his report to me. We discussed some thermostat settings. He was very curtious and knowledgable. He is af

The scheduling team was quick to respond and professional, the technician showed up on time, also was professional. The problem was quickly identified and fixed.

Roberto E was outstanding. He took the time to explain the problem and the solution which many Techs would not do when speaking with a women. He was extremely professional and demonstrate a high quality of customer service skill. Roberto is definitely a people person.

Benny H was great. He was professional, knowledgeable and thorough. we welcome him back to work on our systems anytime. Well done. Karl Holt

Andrew was very courteous and provided answers for my questions trying to learn more about the hot water heater and other plumbing work he did on the tub. He also answered questions I had about getting estimates on a toilet replacement later on.

Aaron was very polite, knowledgeable, and explained everything he was doing and looking for. Advised us what to do and had the work scheduled for the same day and followed through.

Mr. Waterman appeared to be to be very knowledgeable in his area of expertise. He was able to diagnose the problem with unit very quickly. He submitted the paperwork to order the part that I needed in a timely manner. He was able answer all my questions and concerns about the problem. I would highly recommend him for any job that involves heating and air conditioning units.

This experience was excellent and aspects were explained to us, as well as recommendations made. My experience with my father's service (I am his care giver) was far below satisfaction.

Adam is always very professional and provides outstanding service. He is always kind and polite. I appreciate his customer service.

Benny H. has serviced our HVAC twice and he is phenomenal. He does a very thorough job and is honest and professional. He also explains issues in easy to understand ways so it makes sense to me. I highly recommend him.

I never respond to reviews, but my service was SO great that I am writing one for my technician. Zach B. is outstanding. My house was 86 degrees when he arrived with a smile on his face. He diagnosed and repaired my bad connector and blown fuse in 30 minutes. I have cold air!! Thank you Zach B. I am telling everyone I know to use Zach Tech 243 at ARS!!